HomeKit Security Appliance Delivery Checklist 2026: Crew Access, Cameras, Alarms, and Closeout

A smart lock can make appliance-delivery visit easier, but a shared permanent code can outlive the move. The safer plan is to keep the owner or tenant present, use a normal unlocked-door workflow while the crew is carrying items, and issue a named, time-limited code only when a verified worker truly needs independent entry.

This checklist covers one scheduled appliance-delivery or installation visit, delivery workers, building access, door hold-open periods, alarms, cameras, network failures, and same-day code removal. It is a planning guide, not permission to bypass a lease, building rule, fire door, insurance term, or local privacy law. Confirm the exact lock model, app, firmware, door hardware, and property rules before the delivery vehicle arrives.

Keep Apple Home residents, Home hubs, vendor-app users, lock credentials, alarm users, and camera viewers as separate authority records. A delivery worker does not need household Apple Home membership to carry an appliance through one supervised route.

Start with the no-code default

If an adult responsible for the property will be present, the appliance-delivery crew usually does not need a smart-lock credential. Meet the crew, confirm the work order, disarm only the required area, unlock the working entrance, and supervise access. This avoids one more credential to create, explain, monitor, and remove.

A temporary code may be justified when a verified delivery lead must arrive before the resident, return after a supply run, or enter a specific unit while the resident is handling another part of the delivery. Record why the code is needed. If the reason is vague, do not create it.

Build one appliance-delivery access sheet

Use one written sheet that the resident, property manager, and crew lead can understand. Do not place a permanent code, alarm PIN, Wi-Fi password, or master-key location on the sheet.

• Property address, unit, delivery entrance, and allowed route.
• Resident or owner name and a second emergency contact.
• Delivery company name, job number, crew lead, and expected vehicle.
• Arrival window, planned finish, lift booking, delivery-parking limit, and quiet hours.
• Doors the crew may use and doors that must remain locked.
• Who may disarm the alarm and who may never receive the alarm PIN.
• Temporary-code label, start time, expiry time, and person who will remove it.
• Camera locations, privacy limits, and any recording notice required by local rules.
• Fallback contact and physical entry plan if the lock, phone, internet, or battery fails.

Verify the company and the crew lead

Match the company name, booking reference, arrival window, and crew lead against the contract or confirmation message you already hold. Call a known company number if the vehicle, names, timing, or scope does not match. Do not rely only on a caller ID, text message, uniform, or logo on a delivery vehicle.

Ask the crew lead to tell you when a substitute worker or second vehicle is added. A code assigned to “appliance-delivery crew” gives no useful audit trail. A code assigned to the verified lead, with a short active window, tells you who was responsible for it.

Map the delivery route before unlocking

Walk the path from the delivery vehicle to the appliance location before the appliance is carried inside. Check the building entrance, lift, stairwell, unit door, side gate, and any internal fire or security door. Remove trip hazards and protect floors without blocking a latch, closer, emergency exit, or smoke door.

• Use one working entrance where practical.
• Keep bedrooms, offices, medicine storage, document cabinets, and other excluded areas locked.
• Move keys, fobs, remotes, spare phones, and alarm keypads away from the delivery route; protect shutoff valves, electrical panels, and data equipment from accidental contact.
• Do not tape a latch, defeat a door closer, or wedge a building security door without written permission.
• Agree who watches the open entrance when the resident and crew lead are both away from it.

Create a named temporary code only when needed

Use a code that is unique to this job and not derived from the address, phone number, unit number, delivery date, or an existing household code. Label it with the company or delivery lead and the date. Set the shortest practical start and end times supported by the lock.

1. Confirm the exact person who will receive the code.
2. Create a new code rather than sharing an owner, cleaner, child, or maintenance code.
3. Limit the schedule to the agreed arrival and closeout window.
4. Send it through the agreed contact channel to the named lead only.
5. Ask the lead not to forward it; the lead should admit the rest of the crew.
6. Test the code once while the resident is present.
7. Record the code label and expiry, but do not copy the digits into a general delivery document.

For a broader credential check, use the smart-lock access-code audit. If the lock cannot schedule or label codes, shorten the exposure by creating the code immediately before arrival and deleting it at closeout.

Keep the alarm credential separate

A door code and an alarm PIN do different jobs. The smart lock may open one door; the alarm credential may expose the whole property, user list, event history, or emergency response settings. Do not assume the same person needs both.

The resident should normally disarm the required area before work starts and re-arm it after closeout. If a separate alarm user is unavoidable, create a named, limited user supported by the exact system and remove it with the door code. Never write an alarm PIN on a box, door, clipboard, or shared appliance-delivery sheet.

Choose the door hold-open method deliberately

Repeated locking and unlocking can slow a move, while a door held open creates a long unlogged access period. Decide which state applies before the first appliance.

• Resident-controlled open period: the resident unlocks the door, remains responsible for the entrance, and relocks it during breaks.
• Closed between trips: the delivery lead uses the temporary code for each entry. This may suit a small delivery or a shared corridor.
• Building-controlled loading access: follow the concierge or property manager procedure for fobs, lifts, and common doors.

Check whether auto-lock will engage while the door is open or immediately after it closes. A poorly timed auto-lock can extend a deadbolt against the frame, trap the crew outside, or damage hardware when the door swings. If the lock supports a temporary passage or auto-lock pause, confirm exactly how it restores. Set a phone reminder to restore the normal setting at closeout.

Protect privacy without losing useful evidence

Cameras can confirm arrivals and package handling, but indoor recording may capture workers, conversations, personal documents, children, or private rooms. Follow local notice and consent rules. Aim cameras only at legitimate security zones and avoid bedrooms, bathrooms, changing areas, and neighboring private space.

Review the security-camera privacy guide and the camera privacy-zone guide before delivery. Confirm timestamps, event recording, retention, account access, and lawful export. A camera icon in an app is not proof that footage is recording.

Plan for battery, phone, and network failure

Appliance-delivery visit is a poor time to discover that the lock battery is low or the app requires a password no one remembers. At least one day before delivery, check the physical key, emergency-power method, battery state, phone access, app sign-in, Bluetooth or network path, and the exact behavior when the internet is unavailable.

• Run the battery and lockout-prevention checklist.
• Test the documented smart-lock emergency-power method.
• Keep the physical-key plan from the lockout-recovery checklist available to the responsible resident, not the whole crew.
• Use the internet-outage test log to record what remains available offline.

Do not leave an emergency key under a mat, in an unlocked box, or with an unverified worker. If the fallback requires a property manager or locksmith, save the known contact number before delivery begins.

Use this appliance-delivery runbook

Thirty minutes before arrival

1. Confirm the company, lead, vehicle, and arrival message.
2. Photograph the door, frame, lock, and nearby walls for condition records.
3. Check lock battery, physical key, app sign-in, and normal lock operation.
4. Secure excluded rooms, keys, documents, medicines, and small valuables.
5. Set the alarm and camera state chosen for the move.
6. Create and test the named temporary code only if the documented plan calls for one.

At delivery-crew arrival

1. Meet the lead before admitting the crew.
2. Confirm the allowed route, doors, rooms, lift, delivery parking area, and break procedure.
3. Explain who controls the entrance and when it will be relocked.
4. Point out areas that are off limits without revealing security details they do not need.
5. Test the temporary code with the lead if independent entry is part of the plan.

During appliance delivery

1. Keep one person accountable for the entrance.
2. Relock during meal breaks, delivery vehicle changes, building delays, and any period when no one is watching the route.
3. Stop if an unknown worker, vehicle, or subcontractor appears until the company confirms the change.
4. Record significant access, damage, lock, alarm, or camera events using the incident timeline worksheet.
5. Do not solve a delay by extending a credential for the rest of the day without confirming the new finish time.

Close access before the delivery crew leaves

Credential removal is part of the delivery, not a later housekeeping task. Complete it while the crew lead is still available to confirm that work has ended.

1. Walk the delivery route and check every exterior, common, internal, and excluded door.
2. Confirm that no mover has a physical key, fob, remote, garage credential, or alarm PIN.
3. Delete the moving-company code and any related alarm user.
4. Try the deleted code at the door and confirm it fails.
5. Restore auto-lock, passage, notification, privacy, alarm, and camera settings.
6. Check the event log for unexpected entries or after-hours use.
7. Photograph final door and lock condition.
8. Record completion and retain only the evidence needed under the contract and local rules.

The temporary-code removal checklist provides a separate closeout record.

Run a 60-minute acceptance test before appliance-delivery visit

Test the exact door and lock under normal conditions. Do not rely on a product-page feature list.

1. Create a test code with the same schedule type planned for the crew.
2. Confirm it fails before the start time, works during the window, and fails after expiry.
3. Test lock, unlock, auto-lock, passage or pause behavior, and door-ajar alerts.
4. Test the physical key and documented emergency-power path.
5. Disconnect internet access and record which local functions remain.
6. Confirm who receives entry, failed-code, tamper, low-battery, and door-left-open alerts.
7. Delete the test code and verify at the keypad that it no longer works.
8. Restore normal settings and save the results with the delivery plan.

Do not start until these blockers are cleared

• The company, job, delivery lead, or vehicle cannot be verified.
• No responsible person is assigned to watch the open entrance.
• The only available credential is a permanent household or master code.
• The lock battery, physical key, emergency-power method, or app access has not been tested.
• A building, fire-door, lift, delivery-parking, lease, or insurance rule is unresolved.
• The plan requires sharing an alarm PIN with the full crew.
• Camera notice, consent, privacy, or retention requirements are unclear.
• No one is assigned to delete the code and verify failure at closeout.

HomeKit security appliance-delivery FAQ

Should delivery workers receive my normal door code?

No. Keep permanent household codes private. Use supervised entry or a unique, named, short-lived code for the verified lead when independent access is necessary.

Should I disable auto-lock while delivery workers carry furniture?

Only if the exact lock supports a controlled temporary setting and a responsible person will watch the entrance. Record the normal setting and restore it at closeout.

Do delivery workers need the alarm PIN?

Usually not. The resident should control arming and disarming. If the system supports a limited temporary user and independent entry is unavoidable, keep that user separate and remove it with the door code.

What if the appliance-delivery crew arrives late?

Confirm the delay through a known company channel. Change the temporary window only after the new arrival and finish times are agreed; do not turn it into an all-day credential by default.

When should the moving code be deleted?

Delete it during closeout, before the crew departs. Then test the deleted code at the door and confirm that it fails.